KMII
Thank you so much for the 'user review'.
As you mentioned yourself, the Chopard connoisseur is a stealthy animal and do not post online as fervently as his/her Rolex brethren
Even compensating for the vast disparity in numbers (Rolex 700,000 pieces/year and Chopard LUC range not even 2 % of that), the Chopard champions enjoy their goodies discretely. You need to help me encourage more people to post feedback so the brands can improve.
Answer
You asked: "....whether it is normal for the date to jump to the next one at 23:59 as opposed to 00:00?" . This is an interesting topic and the history helps you decide the answer.
When LUC first started making in-house movements again at Chopard in 1996, starting with the LUC 1.96, the date change was PRECISE exactly at 00:00H. One consequence of this specification was a date mechanism that had almost no tolerance and reports started to come in about date disk stuck between dates....no changeover. Modifications to the specifications were made and watches were retro-fitted whenever they came in for regular service, assuming they were not discovered before the service interval. Chopard were penalising themselves by specifying too precise a changeover!
The LUC Chrono One also had the same issue so there is some leeway for the changeover now i.e. not exactly when the seconds hand reaches midnight. However, a minute out is too imprecise; you can get that sorted out at the next regular service. After all, not many people sit waiting for the midnight hour to see the date change.....unless you are Cinderella
Proposal
Regarding your service experience, was it at a Chopard Boutique (owned and run) or an authorised Chopard dealer?
You can PM me the reply if you want to maintain confidentiality.
Regards,
MTF