tosca
5
I bought my First LUC
Oct 04, 2009,03:12 AM
and was disappointed that in less than 7 days there was a problem. The local AD was not very honest with their answers and I decided to go direct to the main service center in Asia...where are you located and where did you send your watch to?....Thanks and cheers!!!
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Kudos to Chopard Service! (re:Chrono One)
By: NJ_Mark : July 30th, 2009-12:26
As you will see from my post below, I became a Chrono One (stainless steel) owner on July 15th. A week later I ran into an issue with the date wheel. It would not advance past midnight nor would it advance using the crown. I called Chopard and sent it in....
wonderful customer service!
By: nacelle : July 31st, 2009-07:02
Having recently experienced Chopard customer service as well I too can add that it is exceptional!!
Luxury brand service and expectations....
By: MSB : July 31st, 2009-13:56
Glad to hear Chopard stepped up to the plate with a free replacement. I believe ALL luxury brands should replace a defective watch in the first few weeks of a major failure, not just Chopard. IMHO Chopard ranks amongst the best After Sales customer servic...
No prob on the first jump
By: ianny : August 1st, 2009-21:06
Except that it jumped at 12:03 am. Am I expecting too much? Haha. Warm regards, iAn
Excellent service....
By: MiniCooper : August 2nd, 2009-06:35
All top brands should do likewise.... Or at least prioritize the service so the wait would be minimal.... Cheers
outstanding service
By: p.boxster : August 17th, 2009-08:46
It´s sad enough that the problem appeared, but this service is the best Chopard can do. This is the way to keep clients´ credit. Problems can happen anywhere, the question is how you handle them. And with this, Chopard offer an outstanding servi...
I bought my First LUC
By: tosca : October 4th, 2009-03:12
and was disappointed that in less than 7 days there was a problem. The local AD was not very honest with their answers and I decided to go direct to the main service center in Asia...where are you located and where did you send your watch to?....Thanks an...